We accept the following payment methods:

We also accept telephone orders, Purchase Orders and Bank transfer payments.

Worldwide Delivery available on this item.

We offer multiple delivery methods for this item, add the item to cart and checkout to view and select your desired shipping method.

Returns Policy

At FoneFunShop Ltd. we have every confidence that you will be delighted with your purchase. However, in the event that you wish to return any goods purchased, then please follow the applicable policy detailed below.

 

Unwanted Goods - within 14 Days

You (the buyer) pay for return shipping fees.

You should inform FoneFunShop Ltd. in writing, within 14 days of receiving your item(s) either by post or by using the contact form of any return request.

You can return unwanted items within 14 calendar days of delivery and we will refund you the price paid for the items. In addition to the refund on your items; if your return request is received within 14 days of delivery, and items received within the following 14 days, then we will refund the cheapest, standard delivery option to you, unless there is another item on your order. Outside of 14 days from receipt, refunds for non-faulty returned items will not include the original delivery charge or the cost of delivering the items to us.

If you return a product to us that is not received in a brand new condition we reserve the right to return the product to you, or issue a partial refund with a deduction because the item is not fit for resale.  You should only handle the item as if you were in a high street store viewing the item as you normally would. it should not be opened or used.

 

Returns Exclusions (Unwanted Goods)

Please contact us by phone +44 (0)114 2437800, or by using the contact form and inform us you wish to return an item(s)*

*These terms do not affect your statutory rights.

Unfortunately we cannot refund or cancel Personalised Orders or Orders Made To The Buyers Specification
Orders containing personalised items or to the buyers specification cannot be cancelled , this includes unlock codes and iPhone unlocks. whereby the buyers IMEI number is considered unique to the order and has no resale value. 
Unlock codes and iPhone unlock services are based on the unique imei number of the customers phone, and are considered as a "made to a consumers specification" order.
These orders cannot be cancelled as they have no resale value.  For example, an unlock code for john's phone would not work on jane's phone, because the 2 phones have different imei numbers. the code would simply fail on all other phones except johns.  We have to order and pay for these codes from our suppliers for the customer once they place their orders online and supply their unique imei number, the codes are no good for anyone else so they cannot be resold to a different customer.

Faulty Goods - within 30 Days

If your goods are faulty on arrival, you have 30 calendar days from receipt, in which to inform us of the fault in order to claim a full refund or exchange or repair exchange, (please note that for our business customers, different terms of sale apply), after 30 days your return will be processed under the terms of the Manufacturers’ Warranty (See below).

Goods should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we will conduct a repair, or issue a replacement, or full refund to you via your original payment method. We test returned items, and if our technicians find a returned item is not faulty or has been tampered with, we will return the item to you ( In certain circumstances, faults will need to be diagnosed by the manufacturers of the item before a replacement can be issued – i.e. memory card reading faults, item not powering up etc.). In this instance you will be liable for the return carriage.

Goods outside 30 calendar days shall be issued with a replacement or repair only depending on the warranty length of the product.

If a refund is required, Refunds for faulty goods will be issued back to the original payment method.

If your order was only for one item and this item has been returned then the refund cost you paid to receive this order will also be refunded.

If your order contained multiple items and you are not returning all of them, then the cost of shipping your order to you will not be refunded.

Any returns should be marked as "Returned Faulty Item" on the parcel or jiffy bag etc.

If you need to return an item, please notify us first via live chat or the contact page before using the returns form on our Returns Page

Returns Exclusions (faulty goods)

Unlocking box's and Dongles that are registered by the buyer and  becomes faulty we will offer to replace or repair it depending on the warranty length of the product.

Unfortunately we cannot refund any unlocking box or dongle that has been used to unlock  phone, we contact the manufacturer of the tool returned to check this prior to refunding or cancelling. However if faulty we can offer to replace or repair it depending on the warranty length of the product.

Unfortunately we cannot refund or cancel Personalised Orders or Orders Made To The Buyers Specification
Orders containing personalised items or to the buyers specification cannot be cancelled , this includes unlock codes and iPhone unlocks. whereby the buyers IMEI number is considered unique to the order and has no resale value. 
Unlock codes and iPhone unlock services are based on the unique imei number of the customers phone, and are considered as a "made to a consumers specification" order.
These orders cannot be cancelled as they have no resale value.  For example, an unlock code for john's phone would not work on jane's phone, because the 2 phones have different imei numbers. the code would simply fail on all other phones except johns.  We have to order and pay for these codes from our suppliers for the customer once they place their orders online and supply their unique imei number, the codes are no good for anyone else so they cannot be resold to a different customer.

Replacements & Refunds

Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it will then become a priority back order to be shipped once stock is available.

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. Please note: It is your responsibility to notify us of any changes to your card details i.e. you no longer have that account. Refunds can take up to 30 days to process. Refunds by credit card are made to the same credit card that was used for the original purchase*.  Refunds by Paypal will be refunded back to the original Paypal payment account.*

Any return that is not accompanied with the returns form or returns reference number will be held by FoneFunShop for 30 days, awaiting the return of the completed form. Items that have not been reclaimed by you within this period will be disposed of after this time and will result in the return being completed without action.

*These terms do not affect your statutory rights.

Warranty

Where a product develops a fault, a repair or replacement will be offered, as long as the item is within its manufacture warranty timescale.

Where a product develops a fault outside its manufacture warranty timescale, we will try to help by offering a chargeable repair if possible, or if not possible you would need to purchase the replacement item at the current value.

UFI software version 1.2.0.371 released:
22 Jun, 2016

▼ Changes in this version: ▼

eMMC ToolBox changes:
ADD: “exclude user data” in presets
ADD: “Custom Operations” changed to “Special Task”
ADD: Resize User Part will resize UMS instead of USERDATA on some devices
ADD: Dialog window to select CID on auto write eMMC CID function
BUGFIX: Partition switch routine improved

Android ToolBox changes:
ADD: MediaTek SoC flashing support
AllInOne MediaTek Flashing Tool
Support for almost all MediaTek SoC on the market for both normal(generic) and secure device
Automated DA, auth and cert file selection based on Brand
Featuring an extended and detailed information when identifying a device such as a mobile version,
including information kernel driver (especially useful for devices without after sales support)
Featuring “NAND Test” to help determine the storage integrity of the EMMC
Featuring “Erase”, “Read” and “Write” partitions so you can choose the desired partition as you want
The “Read” function will also produce scatter and modem database file.
Featuring “Special Task”, Works in flash mode to
Clean Viruses
Remove Accounts (Google, Flyme, Mi and others)
Clear User Locks (Code, PIN, Gesture, Fingerprint)
Featuring “Bypass Security field” to bypass code download protection on secured devices
Featuring Extended Flash function with option:
Secure BL (automated the signed files selection for some firmware packages)
Enable DL checksum (calculate and verify checksum at post flashing process)
Erase before flashing (safely erase the defined area in scatter before flashing)
Restore security field only (Restore security field only instead of full flashing, only for device that was bypassed)
Featuring SoC and eMMC CID verification before flashing
Watch the video “Meizu m2 note debrick and imei repair using UFI Android ToolBox”here
Watch the video “Xiaomi Redmi Note 3(hennessy) flashing using UFI Android ToolBox” here
ADD: MediaTek SoC imei repair support
Support for almost all MediaTek SoC on the market
Imei repair on MediaTek devices works in META MODE and AT MODE
Automated MODEM and AP database selection based on firmware package
ADD: MediaTek SoC product data repair
Used to rewrite SN, BT Addr and Wifi Mac
Rewrite Wifi Mac used to repair “NVRAM WARNING Err: 0x10”
Download UFI_android-mediatek.db-pkg.7z and extract to UFI install path (C:\UFI)
ADD: “Apps Manager” on ADB tab
Used to manage apps (uninstall, disable or enable apps)
Featuring “Clean Viruses” function (requires root)
Watch the video “How To: Clean Viruses on Android phones using UFI Android ToolBox” here
ADD: “Tools” on ADB tab
Unlock Bootloader, used to unlock bootloader for some secured devices
(for now it is supposedly working for ASUS, Meizu, Lenovo with MediTek SoC)
ADD: Adb File Explorer plug-in
ADD: Automated QCN listing on IMEI tool based by Brand selection
ADD: QPST Mode on Read/Write QCN (QPST must be installed on your system)
ADD: Dual SIM option on Read/Write QCN
ADD: patch0.xml will be generated also on KDZ extraction process
ADD: ASUS Intel Moorefield debrick support for phones with “New eMMC” or “New Soc” for K016(FE380CG), K019(FE375CG)
ADD: ASUS CSC firmware package on support
ADD: “*” button to mark favourite firmware package
BUGFIX: Qualcomm Firehose flashing routine improved

Support Files changes:
– Over 2.15TB compressed files uploaded to the support servers
– Added many popular brands to Android directory
– Added Schematics, QCN files and USB Drivers
Download the full setup at our here.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

UFI software version 1.2.0.358 released
29 March, 2016

▼ Changes in this version: ▼

eMMC ToolBox changes:
ADD: eMMC Directory Structures changed (based by Brand)
Directory migration will be performed once, backup the old data is moved to sub dir “Others”
ADD: NVIDIA tegra partition support
ADD: eMMC product name definition updated
ADD: “+” button in product name selection to add custom (undefined) eMMC product name
ADD: eMMC ISP pictures collected from users
Download UFI_emmc-isp-pictures-pkg.7z and extract to UFI install path (C:\UFI)
ADD: “Remove Google Account” function within’ User Partition tab
ADD: “Remove User Lock” function within’ User Partition tab
ADD: Detailed Health Status for Micron eMMC
ADD: Added 8192KiB option to RPMB size for Change boot size function
BUGFIX: ISP routine improved
And some other bugfix and improvements

Android ToolBox changes:
ADD: ASUS Intel Moorefield debrick support for phones with “New eMMC” or “New Soc” (ZE550ML,ZE551ML,ZX551ML)
Watch the video here
ADD: KDZ file support for new LGE phones
Please note that for now it will only work with new KDZ file format for new phones (D295 an soon)
ADD: “BL info” to read the bootloader lock status
ADD: “BL unlock” to unlock bootloader
You may still need to provide correct unlock code for some devices
ADD: “Erase efs before write” option within Imei Tool for Qualcomm platform
This will erase modemst1 and modemst2 before write process, make sure to select “ADB device” instead of Qualcomm Diag
ADD: Qualcomm imei write function improved
BUGFIX: Huawei APP file parsing improved
And some other bugfix and improvements

Support Files changes:
– Over 600 GB compressed files uploaded to the support servers
– Added US and Indonesia server
– Users may select preferred server
– Featuring easy download, user may download the file package available at support server from brand and file selection within’ the specifictab
– Autosave Unfinished downloads so you can easily resume next time when app loaded(you may disable this from settings)
Download the full setup here.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

UFI software version 1.2.0.352 released
15 Feb, 2016

▼ Changes in this version: ▼

UFIBOX Firmware version updated to version 1.08

ADD: FFU file for KMNJS000FM-B205(3),KLM8G2FE3B-B001(14) and KLMBG4GEAC-B001(0) with smartreport support
ADD: Second Support Server, IDM support closed on server side for server stability and to minimize downtime
ADD: Copy files to (internal) sdcard function in AdbTool
ADD: Read Health and Smart report(moviNAND) in AdbTool
ADD: Auto Resume function re-enabled and fixed, usefull when read/dumping data from eMMC with bad sectors
ADD: Shorcut to thirdparty apk root tools from the ‘#’ menu
Download UFI_android-superuser-pkg.7z and extract to UFI install path (C:\UFI)
ADD: Settings for “Always backup EXT_CSD”
ADD: Settings for “[moviNAND] Always Factory Erase before Factory Reset”
BUGFIX: eMMC Initialization improved
BUGFIX: Intel Imei write (switch AT mode failed issue) resolved
BUGFIX: Adb and Fastboot crash issue resolved
BUGFIX: Smartcard detection routine improved
BUGFIX: Update eMMC fw routine improved (VMX0 issue)
BUGFIX: Huawei *.APP files parser fixed
BUGFIX: Fastboot file package parsing issue fixed
BUGFIX: EXT_CSD write issue
BUGFIX: eMMC initialization issue for device with active RST_n_FUNCTION
Download the full setup here.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

UFI Dongle released
14 Feb, 2016
We’re proudly present UFI Dongle for Android ToolBox

UFI Dongle is security dongle to be used with UFI Android ToolBox, No additional activation is needed.
Ultra low cost, Rich features, Using the same software used by UFIBOX.
– Debrick Android Intel devices(ASUS, Lenovo, etc)
– Debrick Android Qualcomm (HSUSB 9008) devices
– Repair Imei for Android Intel and Qualcomm (and another platform in future update)
– Normal flashing via Fastboot, Intel and Qualcomm Sahara or Firehose protocol
– Support files for Firmware