Technical Support - Help Setting Up Your Tools

At FoneFunShop we are happy to help you setup any equipment you have purchased from us. Please read below so we can point you in the right direction. Please follow the steps below so we can help you best.

Setup Help Step 1

Self Help For Setting Up Unlocking / Service Equipment With Info Already Provided With Your tools.

• All unlocking/flashing equipment supplied by FoneFunShop comes with full setup instructions on the CD supplied with the tool. Please make sure you have followed these instructions to the letter as this can often be a quick fix to your setup solutions.
  
  
• Always view the contents of cd's supplied by us as they have helpful video's, instructions showing you exactly how to setup equipment.
  
  
• Always look for answers to problems in the manufacturers instructions and forums. Links to the forums are also supplied on cd with your tool.

Setup Help Step 2

Contact Our Engineers Online For Setup Advice & Setup Problem Solving

• If you need further help, you can contact us regarding setup problems with tools supplied by us, please contact us
• Our online live help system is monitored between 9am - 4:30pm Mon - Fri.
  
  
• We also answer emails out of office hours too in the evenings and weekends, so this is a good place to get answers :-)
  
  
• Be sure to include any order numbers, transaction id's or ref number form your paper receipt.
  
  
• Give as much info as possible, so we can help you better and quicker.
  
  

Setup Help Step 3

Setup Help Via Telephone

• We can help you set up your tools by telephone too, this should only really be necessary if you have exhausted all the info and setup videos supplied with your tool, and have already sought help via Live Chat
• Our engineers can be contacted on 0114 243 7800 or International +44 114 2437800
• Lines open Mon - Thursday 9:00am - 4:30pm. Friday 9:00am - 4:00pm Closed Saturday & Sunday
• Please have your order number to hand before calling

Setup Express Service: Express Remote Setup Service

This service is for anyone who is having a really hard time installing any unlocking tools on their PC, or simply wants to save any headaches, we can do the setup for you. Our engineers can remote connect to your PC anywhere in the world and setup and install your unlocking / flashing tools for you. You simply book a remote connection slot and we will call or email you to arrange a time to remote onto your PC and get you up and running. This is a paid service, and is available to anyone, even if you did not purchase your tools from FoneFunShop.