Technical Support

We offer technical support for many different tools, and cables etc. for our customers.

We have already in place some helpful areas, so that you can make the most from any purchase from us. Please explore this area, as you will find it very helpful.

Tech Support Level 1. Setting Up Unlock/Service Tools Technical Support

Use this area to help you setup equipment delivered to you from FonFunShop. This area offers help and advice to overcome any problems you have setting up your equipment

Tech Support Level 2. Advanced Technical Support

Having problems with a particular phone, and need help or advice on how to overcome certain challenges using your tools. This area is for specialist questions you may have using advanced equipment such as SE Tool, Cruiser, MT, BB5 Unlocking, Testpoint Unlocking etc.

Setup Express Service: Express Remote Setup Service

This service is for anyone who is having a really hard time installing any unlocking tools on their PC, or simply wants to save any headaches, we can do the setup for you. Our engineers can remote connect to your PC anywhere in the world and setup and install your unlocking / flashing tools for you. You simply purchase a remote connection slot (£25) and we will call or email you to arrange a time to remote onto your PC and get you up and running. This is a paid service, and is available to anyone, even if you did not purchase your tools from FoneFunShop.

Contact Technical Support

• If you need to contact tech support directly regarding setting up a tool purchased from us, please contact us or use  the Live chat on our website.
  
  
• Our live chat is monitored between 9am - 5pm Mon - Fri. We also answer messages out of office hours too in the evenings and weekends, so the Live Chat is a good place to get answers :-)
  
  
• Be sure to include any order numbers, transaction id's or ref number form your paper receipt.
  
  
• Give as much info as possible, so we can help you better and quicker.