Services / IT support
IT support for small businesses, done online.
Email not working, software playing up, a setting nobody understands. Message us and we fix it online, with no visit needed. We are based in Sheffield and look after small firms across the UK.
What we look after
The everyday problems that stop work, fixed without anyone coming out.
- Email, software and settings problems fixed online
- Secure remote access, with your permission every time
- Microsoft 365 users and licences looked after
- A monthly check that everything still works
- Your website hosted, backed up and kept up to date
- Included in
- The Business plan. See the plans.
- Hours
- Monday to Friday, 9am to 5pm
What this looks like for a client
For a haulage firm, we took over the domain, the website, Microsoft 365 and the email. We look after all of it online, and the firm messages us when something needs doing.
How it works
Tell us what is wrong
Message us on WhatsApp or email. A photo of the error helps.
We connect, with your OK
We only connect to your computer when you say yes, every time.
It is fixed online
No visit and no waiting in for an engineer. We let you know when it is done.
Questions
Do you come out to us?
No. Problems are fixed online, so there is no wait for someone to turn up.
Is remote access safe?
We only connect with your permission, every time.
How do I ask for help?
Message us on WhatsApp on 07733 339990 or email mick@micromart.org, Monday to Friday, 9am to 5pm.
Is IT support included in a plan?
Yes. Remote IT support is part of the Business plan, along with your website and Microsoft 365 email.
Do you only support firms in Sheffield?
No. We are based in Sheffield, and because the work is done online we support small firms across the UK.
Tell us what you need
A few details is enough. We reply with a short written plan and the price, usually within one working day.
WhatsApp 07733 339990 or mick@micromart.org, Monday to Friday, 9am to 5pm.